Radioactive PC Return Policy and 30-Day Money Back Guarantee
Radioactive PC offers a 30 day money back guarantee on all of our systems. You can return the system if not completely satisfied within 30 days. All systems returned are subject to have a 20% restocking fee. All returned merchandise must be accompanied by its original packaging, accessories and manuals. You must contact Radioactive PC customer support for an RMA# prior to return of merchandise.

Order Cancellations
Allconfirmed orders are subject to a 3% ($100 Minimum) restocking fee that goes into effect 24 hours after you have placed an order.

Shipping Policy
Generally order processing, building and delivery time take between 7-10 business days depending on your payment method, system specifications and shipping option. Radioactive PC uses FedEx or UPS ground shipping for all shipments unless customer opts for other expedited shipping needs at an additional cost. Special options may be available by request.

Damage Incurred Through Original Shipment
Radioactive PC takes special care to ensure the safe arrival of your purchase including full insurance of value, high packaging standards (double boxing and padding) However, even under the best of circumstances, accidents will occasionally happen. Once you receive your new system, you become a liable party for its condition. Therefore, it is very important to follow all directions EXACTLY as given including calling all applicable parties when instructed. Radioactive PC will handle shipping damage and claims through the shipping company for the original shipment to the customer only. All other claims are taken on a case-by-case basis. Radioactive PC reserves the right to refuse responsibility for all claims other than the original shipment to the buyer.

Radioactive PC Warranty
Radioactive PC builds all if its systems from new hardware and components. Radioactive PC warrants the original purchaser that its products will be free from defects in workmanship and materials for the full period of 3 years beginning from the date of invoice. This warranty does not cover the following: software, speakers, monitors, external devices, or parts/peripheral and accessories not installed by Radioactive PC.

Damage as a result of shipment of products from Radioactive PC to the original purchaser at the time of original purchase is covered under this warranty. Excluded from this warranty is damage due to shipment other than the original shipment (as stated above) or damage due to external causes including, but not limited to: natural disasters such as earthquake, fire, lightning or flood; accidents, abuse or misuse, modifications/repairs not performed by Radioactive PC; upgrades, attachments and/or peripherals and /or use of parts and components not completed or supplied by Radioactive PC, problems with electrical power, mishandling, usage not in accordance with product specifications/instructions, and failure to perform required preventative maintenance. Radioactive PC will not be liable for any other damages, including but not limited to special, incidental, consequential or other such claims. During the warranty period, Radioactive PC will repair or replace, at its discretion, defective products returned to Radioactive PC at no charge for parts, labor and shipping for the first year. Additional purchases and/or upgrades will not extend this warranty period.
To obtain service under this warranty, e-mail the technical support department at: support@radioactivepc.com. Describe the nature of your problem and include any and all pertinent data, situational and consequential. If possible, please leave a contact telephone number and the hours you are available so that, if the situation presents, we may resolve the issue with you personally. If a verbal resolution cannot be reached, the Radioactive PC staff will determine the best course of action for your particular problem, whether through a warranted repair or shipment of replacement hardware to you, the customer. Please supply the invoice number, purchase date, and all other applicable customer information available at the top of your e-mail.